Focused, detail-oriented Software Engineer with 5+ years of proven success and comprehensive knowledge in both Frontend Development and Technical Support.
Demonstrates programming skills, experience with application development, and troubleshooting skills—accomplishes measurable results utilizing strong interpersonal and organizational skills that provide solution-oriented outcomes in fast-paced, dynamic environments.
Influences without authority, leads by example, and consistently exceeds expectations.
Facilicited the integration of the Spark and RESO web APIs in various projects
Collaborated with customers or departments on technical issue resolution.
Utilized the following technologies: Ruby, JSON, XML, Spark API, RESO web API, Kibana, Postman, and Jira
Vertex Inc – Tier II Product Specialist - King Of Prussia, PA - 11/2020 - 04/2021
Provide tier II level support for customers using Vertex tax calculation software (O Series). O Series performs background tax calculation for online transactions
Provide technical support for configuration, deployment, and use of O Series software.
Troubleshoot and diagnose issues with the O Series API by reviewing XML request and response code.
Quickly provide solutions or facilitate escalations when a production instance of O Series is non-functional.
Ionic – Developer Support Engineer - (Remote) Madison, WI - 3/2019 – 9/2020
Manage resolution of complex issues to include application support, performance tuning, configuration issues, incident identification, escalations, system testing, disaster recovery, strategy sessions and training.
Primary point of contact for escalations for technical questions from single sign-on (SSO) customers and open source users.
Provide technical support and training for SSO customers and development teams utilizing Ionic Appflow for Hybrid/cloud native builds, live app deploys, and continuous integration/continuous deployment (CI/CD) automation for Ionic, Capacitor, and Cordova app delivery.
Identify problems and take responsibility for successful resolution of issues, including tracking and bugs and system outages; escalate to DevOps.
Compute2020 – Front End Developer (Contractor) - Cherry Hill, NJ - 06/2018 - 12/2018
Developed highly interactive web applications utilizing JavaScript, HTML5, CSS, JSON, ReactJS and integrating Restful API’s, and external web services ensuring high performance.
Designed and developed front end of a new social media-based web platform utilizing ReactJS and Visual Studio Code (VSCode).
Conducted backend REST API integration using Node.js, Axios. Utilized Axios to parse JSON of REST API.
Performed code review, optimization, and management using Bitbucket, GIT, and Git Bash.
Collaborated with cross-functional team using Agile methodologies (JIRA) in the development process to manage user stories and subtasks in the sprint/release cycles.
Exotech Consulting – Front End Developer (Contractor) - Cherry Hill, NJ - 01/2018 - 03/2018
Architect, design, and implement internet business portal.
Modify existing designs for software enhancement and create designs for new features.
Talley Management Group – Software Engineer (Contractor) 10/2017 - 12/2017
Modified and repurposed legacy code written in Perl.
Added new feature to generate reports and extract information utilizing the PubMed API.
Education:
Rutgers University - Bachelor Of Arts - Philosophy
Technical Training:
Team Treehouse - Front-End Web Development
Team Treehouse - Full-Stack JavaScript Development
Springboard - Software Engineering
Tech Community Involvement: Full-Stack JavaScript Meetup Group
I started the South Jersey Full Stack JavaScript meetup group to create a community for people like myself who have a passion for web development technology.
The group exists to facilitate learning the latest technology trends in full stack JavaScript and also to create opportunities for networking and career advancement for its members.
You can find more information about it here: Full-Stack JavaScript Meetup
Code In Action
Psychic Ability Test - written with ReactJS
Random Quote Generator - Written with VanillaJS - uses random quote API
Tic Tac Toe - Written with Vanilla JS utilizing SVGs